Returns & Exchanges
At The Mainstreet Marketplace, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange eligible items within 14 days of delivery.
Initiate Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your authorization number.
Prepare Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the garments.
Ship Items
Affix the prepaid shipping label provided in your authorization email and drop off the package at any authorized courier location.
Quality Inspection & Refund
Once our team verifies the condition of the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing